Enterprise Business Applications - EBA
- The Enterprise Business Application (EBA) is a City wide project focused on integrating and replacing dated software applications where needed. The software The City previously had across the organization was not cohesive, and there was a need to develop a system to help us serve our customers better.
- EBA is citizen focused and responsive. It will enhance the ways in which residents can interact with The City and allow new ways of doing business to emerge. It will also provide new and exciting ways for staff to carry out job functions, share information between departments and enhance the customer service we provide to residents.
- The project will enhance and integrate decision-making and performance monitoring by replacing legacy systems and processes; and capturing and integrating business information.
- EBA will provide accessible and understandable information to staff, citizens and Council, that will assist in evaluating resource planning options and explore efficiency opportunities throughout the organization.
Budget Requirements, Council Decision Points and Funding Sources
During day one of the 2016 capital budget debate on November 24, Council approved an adjusted multi-year budget of $4.4 million through a combination of tax supported and utility supported funding. The following is the breakdown of the budget request per year: