February 2016 News Archive

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Red Deerians give high rating to Red Deer’s quality of life and municipal services

February 2, 2016 10:47 AM
(Red Deer, Alberta)

Ninety-seven per cent of citizens say Red Deer’s quality of life is good or very good, with 28 per cent saying their quality of life has improved in the past three years, according to the 2015 Citizen Satisfaction Survey.

“It is pleasing to see that citizens continue to be happy with life here in Red Deer,” said City Manager Craig Curtis. “The information collected in the survey helps us measure if municipal operations are meeting the needs of residents, and help guide future operational and budgetary decisions.”

Ninety-five per cent of respondents were satisfied with the overall level of City services, while 88 per cent felt they received good value for their tax dollars.

When asked about the change in quality of life in the past three years, 28 per cent of respondents said things had improved, attributing a well-managed municipality, low crime rate, and improved roads as factors. Forty-eight per cent of citizens said their quality of life remained the same in the past three years. Although a low crime rate contributed to a high quality of life in Red Deer, survey respondents stated that transportation and crime are the top-of-mind community issue that should continue to receive attention from community leaders.

“Our citizens top-of-mind priorities were addressed by City Council during the 2016 operating budget deliberations, including investment in transportation improvements and the addition of in six RCMP members in response to the priority Red Deerians have identified for public safety,” said Mayor Tara Veer.

Transportation and municipal government services were also identified as top-of-mind priority issues that The City should address over the next year. Overall, 91 per cent of residents said they were satisfied with how The City of Red Deer is run.

Roads were identified as the highest priority for residents in terms of infrastructure (80 per cent), followed by recreation facilities (62 per cent), water treatment facilities (55 per cent), wastewater treatment facilities (42 per cent), and our transit system (38 per cent). Seventy-one per cent of respondents rated the current condition of roads as excellent or good, an increase from 58 per cent in May 2015.

The Citizen Satisfaction Survey was conducted over the phone by Ipsos between December 3 and December 15, 2015, with a randomly selected sample of 300 Red Deer residents aged 18 years or older. Typically this survey is conducted once per year, but in 2015 it was conducted twice to determine if citizen priorities had changed depending on the season. This is the tenth consecutive year The City has participated in the survey.

View the 2015 Ipsos Citizen Satisfaction Survey - December (pdf) .

For more information, please see the Q&A Background (pdf) or contact:

Craig Curtis
City Manager
The City of Red Deer

Communications and Strategic Planning
The City of Red Deer

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