Citizen Satisfaction Survey

The 2017 Ipsos Citizen Satisfaction Survey was conducted earlier this year. The survey consisted of telephone conversations with residents, and the findings are used to create benchmarks for areas including service delivery, communication with residents, and important issues facing Red Deer citizens. These benchmarks help determine if citizen satisfaction has increased or decreased and if programs/initiatives are effective. The contractors are currently in the process of tabulating the results of the 2017 survey. If you would like to see the results of the Winter 2016 survey, you can view survey results here.