Why set up your Look 'n Book account?

You'll need to set up an account to register for any recreation or culture programs or to reserve an activity, like public swimming, lane swimming, fitness and more. A Look ‘n Book account is your key to booking programs and reserving activities.

Quickly register for programs

As part of our COVID-19 safety measures, the City has a limited capacity for pre-registered programs. Quickly book for the program you want to do when you want to do it.

Book your time slot for activities

As part of our COVID-19 safety measures, you can no longer drop in for activities. If you want to do a lane swim or use the gym, you’ll have to book a time slot.

Let's set up your account

Set up an account so you can book your favourite program or activity. It only takes five minutes to set up.

Set up your Account

Together, we're more confident

We are excited to welcome you back to our recreation and culture amenities. We are working hard to provide a safe environment for both visitors and staff at our facilities. But this environment will look different, and we ask that all visitors read, follow, and respect our guidelines, along with all Alberta Health guidelines and public health orders. We appreciate your patience and cooperation as we work through this together.

We don't want you to miss out

Subscribing is the first crucial step to getting you set up with a Look 'n Book account. Be among the first to hear about what exciting programs the City has to offer.

Need more information?

Check out the Frequently Asked Questions for more information.

Safety

The safety of visitors and staff is our number-one priority. We have safety protocols in place in response to COVID-19. Click here for current safety measures and what you can do to help us make our facilities safer for all Red Deerians. In addition, we’ve created specific guidelines and restrictions for individual activities. Learn more here.

We recommend that you sign up for our so that you're in the loop as protocols evolve.

Registration

Look 'n Book is Red Deer's recreation and culture registration system. We implemented it in 2018 to provide quick, efficient booking for recreation and cultural programs. Check it out here.

MyActivity Guide is a summary of all the programs offered by the City of Red Deer. You can create a custom Activity Guide, based on your or your family’s interests. Create one here today.

In the past, we have printed and distributed Activity Guides to citizens. However, due to the ongoing uncertainly regarding COVID-19, and unknown health restrictions that may be in place over the coming months, the City has made the difficult decision to suspend the production and print of the Activity Guide for fall 2020. The good news is that program and activity information and registration is available online. We are saving paper by not printing full guides, and we are able to be more flexible and responsive through our online platform. Now that the Activity Guide is an online source, users can find up-to-date program information online and real-time availability. We encourage you to create a made-for-you Activity Guide here.

Follow these steps to register online:

  • Ensure you have an active online account.
  • Sign in to your account.
  • Create an Activity Guide based on your interests.
  • Click on the 5-digit course ID number listed under the course description to go straight to the online registration portal and you will be directed to the online course listing.
  • Click on the "BOOK" button and follow the instructions to complete your registration. If you have any questions about the registration process, please call (403)-309-8411 to speak with a recreation clerk.

We prefer you register online, but you can also register over the phone at (403)-309-8411. We also have staff members available to help you set up an online account or to troubleshoot issues with the online system if necessary.

You need an account to register for activities and programs whether you are registering online or by phone account. Once you have an account set up, you can book for you and your family quickly and efficiently.

We’re experiencing a lot of operational changes to how users access our facilities as we navigate COVID-19. to get important program, facility, and safety information right to your inbox.

Facilities

To enter a facility, you will need to book an activity or reserve a time. Visit our Look 'n Book portal and click on the "Browse Activity Reservations" button.

The best way to see all your upcoming bookings is through your Account home page on Look 'n Book.

You will be able to book a time slot up to two weeks in advance. * Note: No online access? Call (403)-309-8411 to register for programs or to book an entry time.

Drop-in visits are not permitted at this time. We require that you book a time to visit a facility. Scheduled visits allow us to adhere to Alberta Health guidelines and help to ensure the safety of you and our staff.

When a facility or activity is at capacity, there will be no open times available when booking online.

The City of Red Deer is tracking participants of recreation centres for the purposes of tracing potential contacts with someone who has tested positive for COVID-19.

No, you will need to book a time to use the fitness area and a time to use a pool separately.

You can book activities for all members in your family on Look ’n Book. Once you have finished booking one family member, you can continue shopping and book additional activities.

Click here for a step by step video on how to book an activity for you and your family.

Programs

"Programs" are pre-registered, scheduled instructor-led classes, such as swimming lessons, spins class, art class, etc.

"Activities" are time blocks that can be reserved, either through classes with an instructor (i.e. Aqua fit or Spin class) or access to spaces (i.e. gymnasium amenities, lane swimming, skating, etc.). These activities would have been considered drop-in activities prior to COVID-19.

We are currently planning our fall programming, taking into account COVID-19 guidelines and restrictions. Registration for individual and family programs will begin August 26. Click here for a step by step video on how to register for a program.

Programs will be available for viewing on August 20. Activity reservations for aquatics, indoor fitness, and Field House/gymnasium will also continue into the fall.

Fitness centres and gyms will be available for public use in the recreation facilities that opened in July. See here for up-to-date facility status information.

Yes, they are now being offered. For a list of indoor fitness programs, visit MyActivity Guide.

Because we need to limit program capacities and provide more time between activities in facilities, we now offer a reduced-program schedule. We have prioritized our most popular programs, and we will be adding new programs every week as safety protocols are put in place.

We encourage you to for our recreation and culture newsletter so that you’re in the loop as our program schedule evolves.

Cancellations & Reservation Changes

Activity Reservations - You may cancel your registration up to 24 business hours before your reserved start time. Cancellations within 24 hours of the class start are not refundable. To cancel, call 403-309-8411.

Programs - Withdrawals made more than five days prior to the program start date are subject to a 10% withdrawal fee. You may request a refund of the balance or leave a credit on your account for future use. You may withdraw and re-register (transfer) into another program without penalty up to five days prior to the program start date.