Recreation and Culture

Current status (updated May 12, 2021)

On April 29, due to a continued rise in COVID-19 cases and variants of concern, the Government of Alberta announced additional public health restrictions. All indoor recreation centres closed as of 4:30 p.m. Friday, April 30. As a result, all household activity reservations, private swim lessons, preschool programming and youth sport programming have been put on hold.

At the May 4, 2021 provincial update, the Government of Alberta announced further public health restrictions on outdoor gatherings and outdoor sport among others.

Existing registrations for Outdoor Fitness will continue until Sunday, May 9. All Outdoor Fitness Activity Reservations made for May 10 and beyond have been cancelled and customers will see refunds or credits applied to their online Look ‘n Book accounts in the coming days. User groups currently holding facility bookings for youth or adult outdoor sport, will also be notified of cancellations. All those affected, will receive direct email and/or a personal call about their cancelled programming, monthly pass or facility booking.

As a result of a recent software upgrade, credits are now viewable and accessible online through Look ‘n Book accounts.

The City will continue to offer a variety of recreation services under the new targeted restrictions:

  • *NEW* Household Activity Reservations for the artificial turf at Setters Place and the ball diamonds at Great Chief Park will begin Monday, May 10th
  • Virtual Fitness – full weekly schedule with our energetic instructors for $25 per month
  • Virtual Arts and Culture programming
  • Licensed Preschool programming
  • Pitch ‘n Putt at Great Chief Park – 9 hole course, admission by donation
  • Picnic shelters for outdoor gatherings of up to 5 people. Contact facilitybookings@reddeer.ca for rentals.

The City continues to review and assess the programs that we can safely offer in the current and projected future environment. With that in mind, planning continues for summer programming. Stay tuned for more information to be released next week in regards to:

  • Access to the outdoor pool at the Recreation Centre
  • Summer child/youth programming

We continue to work within the provincial health regulations to provide Red Deerians as much opportunity for family fun, emotional well-being and physical activity as possible.

Facility status

The following facilities are available for Household Activity Reservations:

  • Setters Place at Great Chief Park
  • Ball Diamonds at Great Chief Park

The following facilities will close for a minimum of two weeks, or until active cases drop below 350 cases per 100,000:

  • Collicutt Centre
  • G.H. Dawe Community Centre
  • Servus Arena – Walking track is open for use through Activity Reservations 
  • Kinex Arena
  • Kinsmen Community Arenas
  • Michener Aquatic Centre and Gymnasium
  • Recreation Centre
  • All neighbourhood activity centres, including rentals
  • Red Deer Museum + Art Gallery
  • Festival Hall, Memorial Centre, and Cronquist House
  • Intermediate School Site (Culture Services Centre)
  • Tennis Bubble
  • Leased spaces within City operated recreation and culture facilities including food vendors, retail stores, and private recreation providers, are closed. For questions about these providers, please contact them directly.

Third-party operators

  • Third-party operators are affected by the closures as well. We are working with third-party operators to determine how the restrictions affect their operations. Please contact them directly for more information.
  • Neighbourhood Activity Centres are not open for public use at this time. However, rentals for purposes that meet the provincial restrictions are permitted (e.g., a church service).

Summer Programming

We are working hard to plan for the eventual return of modified summer programming amid the on-going COVID-19 pandemic.

A number of summer programs will take place in July and August, should provincial health restrictions allow. These program options are viewable now on Look ‘n Book and registration will take place on Tuesday, May 18 at 12:00 noon. Registration will occur primarily online through Look ‘n Book.

Summer registration will include opportunities for:

  • Preschool programming
  • Preschool/child/youth half-day summer programming
  • Private swim lessons
  • Low-intensity fitness

Preschool, child and youth programming (ages 3-12) will be offered in small group sizes, within dedicated spaces at the Collicutt Centre, G.H. Dawe Community Centre, Michener Aquatic Centre, Recreation Centre and the Intermediate School (Culture Services). Half-day programming will be available at each facility in both the morning and afternoon, Monday-Friday. For more information view the FAQ section below or visit our Summer Programming for Children page.

Household Activity Reservations

Experience family fun on a whole new level. Enjoy the expansive turf at Setters Place with your household, or call the next ‘batter up’ at the ball diamonds at Great Chief Park!

These facilities will be available to your household for $25 for a one hour booking as of Monday, May 10. Information on these bookings will be available soon at: http://looknbook.reddeer.ca/RedDeer/public/Category/browse/ACTIVITIES

Virtual Fitness

Recognizing the need for on-going recreation to support physical, mental and social wellbeing, we are excited to launch  a new virtual fitness program. A variety of classes are offered weekly with our highly trained, energetic instructors. Classes are available for everyone, but geared to those 14 and over. Classes include cardio, gentle fitness, family-friendly fitness, strength training and yoga. For more information, please visit reddeer.ca/virtualfitness.    

Virtual Arts and Culture Programming

We have been busy creating virtual programming to help keep you inspired.

Find out about the many opportunities to get your creativity back on track by creating your own My Activity Guide by visiting www.reddeer.ca/myactivityguide and clicking on “Arts and Culture”.

Private Swim Lessons - FAQs

May multiple participants from the same household share a private swim lesson?

Yes multiple participants from the same household can book one private lesson. Customers are encouraged to sign up for a private swim lesson to save the spot and then contact Recreation to add additional household members. Someone at 403-309-8411 can provide contact information for the appropriate Aquatics staff. Individuals not residing at the same location may NOT share private swim lessons.

Are adults required to participate in private lessons with their children?

Yes. Any participant in Swim Kids Level 3 or lower MUST have an adult in the pool with them for their entire lesson. These adults are required to wear a mask throughout the private swim lesson.

Why do adults need to wear a mask in the pool?

We understand there may be some confusion around the use of masks in pools. We are taking our direction, as we have been since the pandemic began, from the Government of Alberta and Alberta Health Services. On March 24, the Chief Medical Officer of Health clarified that masks are required for all low intensity activities, including those in a pool. While participants receiving training or instruction are not required to wear masks in the pool, instructors and parent/adult helpers are. We are only able to offer these private swim lessons if we can do so safely under the current restrictions.

Online Virtual Fitness - FAQs

What is Virtual Fitness?

Recognizing the need for on-going recreation to support physical, mental and social wellbeing, we are launching an at-home fitness program. Everyone is welcome, though these classes are geared towards those 14 and over. These classes are a safe, accessible and affordable way for citizens to revisit and explore fitness from the comfort of their own homes.

What type of classes will be offered?

We are offering a variety of fitness classes that include cardio, strength training and stretching.  Yoga, Fusion and Healthy Aging classes are available for those looking for mild and/or low impact. All cardio and strength style classes offer low and high intensity modifications. Full class descriptions are available on Look n’ Book.

What is the age for virtual fitness classes

The virtual fitness and yoga classes are geared towards participants 14+. 

What is the cost and how do I register for a virtual fitness class?

The cost of the Virtual Fitness pass is $25.00 per month or single class registration is $5.00 per class. Pass purchasing and registration for virtual fitness classes can only be done at https://looknbook.reddeer.ca. No in-person registration / transactions are available at this time. 

Alternatively customers can sign up for a Value Pass and gain unlimited access to both Virtual and Outdoor Fitness classes for $27 per month.

Are the classes live or pre-recorded and who’s leading?

Classes are streamed live and hosted by the qualified and experienced City instructors that you know and love. Classes are not recorded.

Can I cancel my reservation?

You may cancel your registration up to 24 hours before your class start time. Cancellations within 24 hours of the class start are not refundable. To cancel please visit your Look ‘n Book account, under “Appointments”. For step-by-step instructions on how to cancel through Look ‘n Book please visit www.reddeer.ca/cancel.

Do I need a Zoom account?

You will need a free Zoom account. If you don’t have one, you can get your account at www.zoom.us/signup

Can I use online credits to register?

Yes, due to a recent software upgrade you can now use credits to sign up for classes through your Look ‘n Book account.

Can I apply for the Fee Assistance Program?

Those currently in the Fee Assistance Program can use account balances to register by phone or email only, please contact Recreation at recreation@reddeer.ca for further information. Please note that by phoning or emailing you may not be able to speak with a customer service representative immediately and therefore will not automatically reserve your space in the program. We are not currently accepting new applications for the Fee Assistance Program.

Who can see me during the class?

When your camera is turned on, your image may be viewed by the instructor and other participants in the class. If you turn your camera off, no one will see you but you will still see the instructor and other participants who have their camera on. Participants are not permitted to record other participants.

Do I need equipment?

Equipment may be used, but the instructor will provide options for those who do not have equipment available.

What do I do if I don’t receive my link?
When can I register for classes?

Monthly Virtual Fitness Passes and single classes are available now.  Classes can be booked up to seven days in advance.

Please note: Online and Phone Registration will close one hour prior to class.

Summer Programming FAQs

What age groups are being offered?

We are offering modified summer programing for children ages 3-12 years.

What types of programs will be offered?

The City will offer small group sizes in multiple locations throughout the city. Half day programming will be available at each facility in both the morning and afternoon. This will allow us to maintain provincial health regulations with a focus on safety and sanitization. Programs will provide summer activity for children to experience play, laughter and fun while developing relationships and a sense of mastery - all while under the safe supervision of a caring adult.

Visit https://looknbook.reddeer.ca/ for program information including descriptions, dates, locations, cost and registration details.

Download a copy of My Activity Guide for summer youth programming (pdf)

What locations will be used?

Summer programs will be offered in designated areas within multiple City facilities.

The facilities will be:

  • Collicutt Centre
  • G.H. Dawe Community Centre (August)
  • Recreation Centre
  • Michener Aquatic Centre
  • Intermediate School - Culture Services

Please visit https://looknbook.reddeer.ca/ for programs information including descriptions, dates, locations, cost and registration details.

Download a copy of My Activity Guide for summer youth programming (pdf)

What safety measures will be in place?

The City of Red Deer staff are working hard to prepare for the return of your children to summer programming. Staff will be using all appropriate PPE, there is available hand sanitizer stations at all facilities, designating sick rooms, physically distant activities, using designated entrances and more. More information will be given to parents upon registration.

Will there be before and after care?

Before and after care is not available this year. Expected provincial health restrictions on cohorts and other staffing restrictions mean that it is not a possibility for this summer season.

Is fee assistance available?

Those currently in the Fee Assistance Program can use account balances to register online or by phone. Due to a recent software upgrade, credits are now accessible through online Look ‘n Book accounts and available on the payments screen. Please note that by phoning you may not be able to speak with a customer service representative immediately and therefore will not automatically reserve your space in the program. We will not be accepting new applications for the Fee Assistance Program at this time.

Can I use online credits to register?

In the event that provincial health restrictions do not allow for the operation of summer programs, all registrants will receive direct communications and a full refund to their method of payment.

When will registration open?

Registration begins Tuesday, May 18 at 12:00 noon and will be completed exclusively online. To register, visit https://looknbook.reddeer.ca/