Yes multiple participants from the same household can book one private lesson. Customers are encouraged to sign up for a private swim lesson to save the spot and then contact Recreation to add additional household members. Someone at 403-309-8411 can provide contact information for the appropriate Aquatics staff. Individuals not residing at the same location may NOT share private swim lessons.

Yes. Any participant in Swim Kids Level 3 or lower MUST have an adult in the pool with them for their entire lesson. These adults are required to wear a mask throughout the private swim lesson.

We understand there may be some confusion around the use of masks in pools. We are taking our direction, as we have been since the pandemic began, from the Government of Alberta and Alberta Health Services. On March 24, the Chief Medical Officer of Health clarified that masks are required for all low intensity activities, including those in a pool. While participants receiving training or instruction are not required to wear masks in the pool, instructors and parent/adult helpers are. We are only able to offer these private swim lessons if we can do so safely under the current restrictions.

Recognizing the need for on-going recreation to support physical, mental and social wellbeing, we are launching an at-home fitness program. Everyone is welcome, though these classes are geared towards those 14 and over. These classes are a safe, accessible and affordable way for citizens to revisit and explore fitness from the comfort of their own homes.

We are offering a variety of fitness classes that include cardio, strength training and stretching.  Yoga, Fusion and Healthy Aging classes are available for those looking for mild and/or low impact. All cardio and strength style classes offer low and high intensity modifications. Full class descriptions are available on Look n’ Book.

The virtual fitness and yoga classes are geared towards participants 14+. 

The cost of the Virtual Fitness pass is $25.00 per month or single class registration is $5.00 per class. Pass purchasing and registration for virtual fitness classes can only be done at https://looknbook.reddeer.ca. No in-person registration / transactions are available at this time. 

Alternatively customers can sign up for a Value Pass and gain unlimited access to both Virtual and Outdoor Fitness classes for $27 per month.

Classes are streamed live and hosted by the qualified and experienced City instructors that you know and love. Classes are not recorded.

You may cancel your registration up to 24 hours before your class start time. Cancellations within 24 hours of the class start are not refundable. To cancel please visit your Look ‘n Book account, under “Appointments”. For step-by-step instructions on how to cancel through Look ‘n Book please visit www.reddeer.ca/cancel.

You will need a free Zoom account. If you don’t have one, you can get your account at www.zoom.us/signup. 

Yes, due to a recent software upgrade you can now use credits to sign up for classes through your Look ‘n Book account.

Those currently in the Fee Assistance Program can use account balances to register by phone or email only, please contact Recreation at recreation@reddeer.ca for further information. Please note that by phoning or emailing you may not be able to speak with a customer service representative immediately and therefore will not automatically reserve your space in the program. We are not currently accepting new applications for the Fee Assistance Program.

When your camera is turned on, your image may be viewed by the instructor and other participants in the class. If you turn your camera off, no one will see you but you will still see the instructor and other participants who have their camera on. Participants are not permitted to record other participants.

Equipment may be used, but the instructor will provide options for those who do not have equipment available.

If you do not receive your link, please call the following customer service numbers:

• Monday - Friday, 8 - 4:30 p.m. call 403-309-8411.
• 4:30 p.m. - 8:30 p.m. and Sat/Sun classes, call 403-358-7529 EXT #1510.

Monthly Virtual Fitness Passes and single classes are available now.  Classes can be booked up to seven days in advance.

Please note: Online and Phone Registration will close one hour prior to class.

We are offering modified summer programing for children ages 3-12 years.

The City will offer small group sizes in multiple locations throughout the city. Half day programming will be available at each facility in both the morning and afternoon. This will allow us to maintain provincial health regulations with a focus on safety and sanitization. Programs will provide summer activity for children to experience play, laughter and fun while developing relationships and a sense of mastery - all while under the safe supervision of a caring adult.

Visit https://looknbook.reddeer.ca/ for program information including descriptions, dates, locations, cost and registration details.

Download a copy of My Activity Guide for summer youth programming (pdf)

Summer programs will be offered in designated areas within multiple City facilities.

The facilities will be:

• Collicutt Centre
• G.H. Dawe Community Centre (August)
• Recreation Centre
• Michener Aquatic Centre
• Intermediate School - Culture Services

Please visit https://looknbook.reddeer.ca/ for programs information including descriptions, dates, locations, cost and registration details.

Download a copy of My Activity Guide for summer youth programming (pdf)

The City of Red Deer staff are working hard to prepare for the return of your children to summer programming. Staff will be using all appropriate PPE, there is available hand sanitizer stations at all facilities, designating sick rooms, physically distant activities, using designated entrances and more. More information will be given to parents upon registration.

Before and after care is not available this year. Expected provincial health restrictions on cohorts and other staffing restrictions mean that it is not a possibility for this summer season.

Those currently in the Fee Assistance Program can use account balances to register online or by phone. Due to a recent software upgrade, credits are now accessible through online Look ‘n Book accounts and available on the payments screen. Please note that by phoning you may not be able to speak with a customer service representative immediately and therefore will not automatically reserve your space in the program. We will not be accepting new applications for the Fee Assistance Program at this time.

In the event that provincial health restrictions do not allow for the operation of summer programs, all registrants will receive direct communications and a full refund to their method of payment.

Registration begins Tuesday, May 18 at 12:00 noon and will be completed exclusively online. To register, visit https://looknbook.reddeer.ca/