Ways to help

It is when times get tough, that a community’s true colours shine through. Red Deer is certainly shining bright these days, despite the challenges and uncertainty brought on by COVID-19.

We have received countless messages from Red Deerians, asking what they can do to help their neighbours and friends who may need some extra support. We have compiled a list of some of the ways you can help. Whether it’s a volunteer shift, a financial donation, or simply a favour for a neighbour, every little bit helps! We’re all in this together, and we’re better together (even when we’re physically apart)!

Ways to protect you and your family
  • Stay up to date on the latest health information from Alberta Health.
  • Follow the advice of Alberta Health Services.
  • Practice physical distancing and remain 2 metres away from others.
  • Keep up to date on the most recent masking recommendations/requirements from the Provincial Government.
  • Use good hygiene practices, such as frequent handwashing.
  • Avoid touching your face, nose, or mouth with unwashed hands.
  • Clean and disinfect surfaces that are frequently touched.
  • Stay at home and away from others if you are feeling ill.
  • Follow good respiratory hygiene; cover your mouth and nose with your bent elbow or tissue when you cough or sneeze and dispose of the used tissue immediately.
  • Support a healthy mindset; take breaks from watching the news, take care of your body and mind, make time to unwind, virtually connect with others.
  • Physical activity; get creative with on-line activities or go for a walk outside (2m distance between others) and connect with your pet.
  • Self-isolation regulations are in place for people who have recently travelled and for anyone showing symptoms. Details are on Alberta Health Services website.
  • Please consider wearing your mask in outdoor public places and where physical distancing of 2 meters isn’t possible.
Ways to volunteer your time


  • NextDoor is an online social networking hub that helps you connect with your neighbours. With the NextDoor app, you can post important information, pose questions, offer assistance or ask for help. Networks are organized by neighbourhood, so only people who live nearby can join in. The platform is free to join. For more information visit ca.NextDoor.com.

Facebook Community Help

  • Facebook Community Help is a service available to all Facebook users. The feature allows users to post offers of assistance and requests for assistance, to other Facebook users in their community. You can find Facebook Community Help by clicking on the COVID-19 Information Centre at the top of your News Feed.

Alberta Cares Connector

  • A new tool launched by the provincial government, the Alberta Cares Connector is an easy one-stop-shop for people looking for ways to help. Browse opportunities and filter by location, schedule, or who wants to volunteer (individuals, families, youths). Learn more at volunteerconnector.org.

Community Kindness Cards

  • Community Kindness Cards are designed to match people who need some extra assistance during COVID-19 with those who can help! It’s a simple way of letting your friends and neighbours know they can lean on you for support during these challenging times. Just print off a Community Kindness Card (pdf) and fill it out with your contact information. Then post it on your neighbourhood bulletin board, stick it on the mailbox, or send it by email. You never know who needs an extra hand until you offer!

Colours in the Window

  • Colours in the Window is a great tool to let your neighbours know how you’re doing amidst the COVID-19 pandemic. It’s also a helpful way to check in on friends or family members while maintaining physical distancing. The premise is simple. Just place a coloured card or piece of paper (green, yellow or red) in your window to represent your current situation.
    • Green = I’m OK
    • Yellow = I need help with an errand or a non-urgent problem
    • Red = Emergency! I need help now!
  • Make sure your neighbours and family members know you’re participating in Colours in the Window and what each colour represents. You can make your own coloured cards, or print our COVID Colours in the Window Cards (pdf) .

Alberta Northern Lights Volunteer Awards

Ways to donate food items

Red Deer Food Bank Society

  • The Red Deer Food Bank Society continues to accept non-perishable, hard-good food donations. The organization is also seeking donations of alcohol-based hand sanitizers and wipes, as well as personal protective equipment including gloves, masks and face shields for volunteers/staff members. For more information including drop-off locations and a list of in-demand items, visit reddeerfoodbank.com/how-to-help

The Mustard Seed

  • The Mustard Seed continues to accept both perishable and non-perishable food donations. All donations must be new and sealed in original packaging. At this time the organization is not accepting homemade baking/cooking or food leftovers. The Mustard Seed is also accepting donations of (new only) personal hygiene items, men’s and women’s clothing and children’s toys/games. For information on donation drop-offs, contact The Mustard Seed at 403-347-1844.
Ways to donate money

The COVID-19 Community Response Fund

  • The United Way of Central Alberta and The Red Deer & District Community Foundation have partnered to create The COVID-19 Community Response Fund. Grants are available to assist registered charities in Red Deer and central Alberta with a short-term urgent need for funding due to COVID-19 global crisis. For more information or to donate: Red Deer & District Community Foundation website.

Red Deer Food Bank Society

The Mustard Seed Red Deer

  • To make a financial donation to The Mustard Seed Red Deer, visit theseed.ca

Central Alberta Women’s Emergency Shelter

Ways to donate PPE (personal protective equipment)

PPE Offers

PPE Requests

  • Local social agencies in need of PPE such as gloves, masks, face shields, etc. should fill out a request form Agency PPE Request Form (pdf)  and return to The City at EOC.ESS@reddeer.ca. Local, non-profit agencies which provide front-line services to clients will be given priority. Please note, there is no guarantee the items requested will be available.

The City of Red Deer does not endorse any of the services offered. When taking part in volunteer or donation activities, ensure provincial public health orders are being followed at all times, including regulations for physical distancing. Please exercise judgment when providing personal information online. For the latest health information visit www.alberta.ca/covid.