What is The City doing?

The health and safety of our community is our top priority. Learn more about our response to the COVID-19 pandemic and how this impacts you as a citizen.

May 4, 2020: City Manager provides update on The City’s response to COVID-19

View a timeline of The City of Red Deer’s municipal response to COVID-19 (pdf)

Measures taken by The City of Red Deer include:

  • A state of local emergency is in place. This gives The City access to additional resources under the Emergency Management Act.
  • The City of Red Deer Emergency Operations Centre is activated.
  • A City Call Centre is activated for residents to make non-emergency inquiries about City policies and facilities (403-342-8111). Hours of operation are 8 a.m. to 4:30 p.m. Monday to Friday.
  • City facility and amenity closures. Click for details.
  • City Council meetings remain scheduled and citizens are invited to watch via live stream.
  • Public participation and consultation activities have shifted from in-person to online.
  • The City offers text and email alerts about the City’s response to the ongoing COVID-19 crisis. Click here to sign up. Standard text message rates apply.
  • We have compiled a list of Resources for Businesses which includes links to websites offering supports for businesses, webinars and helpful business information.

Easing Financial Pressure

What is a state of local emergency and why has it been declared?

The City of Red Deer declared a state of local emergency at 9:20 a.m. on March 16, 2020. The state of local emergency has been renewed weekly, to assist the Province of Alberta’s effort to combat and respond to the spread of COVID-19.

The state of local emergency gives The City access to additional resources, and special powers under the Emergency Management Act including personnel, from other orders of government if required. The State of Local Emergency is in place for seven days at a time, and is renewed for that same period of time when needed.

What are we doing to support vulnerable populations?

Community agencies serving our community’s most vulnerable continue to follow the guidance from Alberta Health to help prevent the spread of infection. The Government of Alberta’s Community & Social Services ministry, The City of Red Deer, Alberta Health Services, and community agencies including Safe Harbour Society, the Mustard Seed, Canadian Mental Health Association, Women’s Outreach, Youth HQ and Turning Point are working together to respond to vulnerable members of our community during the COVID-19 pandemic.

As part of the response to the COVID-19 pandemic, our partners are committed to helping people in our community who may be experiencing homelessness and/or addiction and mental health challenges, to ensure they have the space and support available for physical distancing and self-isolation. Partners have mobilized to take a number of actions to protect and respond to our vulnerable populations, including:

    • Safe Harbour’s shelter has moved into a larger space, which provides better opportunity for physical distancing among clients, as well as enhanced monitoring and assessment of clients to minimize spread of the virus.
    • Mustard Seed plans to expand to support physical distancing for shelter guests.
    • Designated rooms are reserved with local hotel partners and will serve as assisted self-isolation space for anyone with no fixed address and who has been identified as either symptomatic, exposed to the virus, or having tested positive for COVID-19. Those who must self-isolate in designated spaces will have access to social services and healthcare support.
    • Community agencies are screening their clients to identify those required to self-isolate as appropriate if they are symptomatic.