July 2017 News Archive

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Red Deerians happy with their quality of life, and feel they receive good value for their taxes

July 27, 2017 2:13 PM
(Red Deer, Alberta)

Ninety-seven per cent of citizens say Red Deer’s quality of life is good or very good, with 69 per cent saying their quality of life has improved or stayed the same in the past three years, according to the 2017 Citizen Satisfaction Survey.

“It’s great to see that our residents continue to be happy with life here in Red Deer,” said City Manager Craig Curtis. “The information collected in the survey helps us measure if municipal operations are meeting the needs of residents, and help guide future operational and budgetary decisions.”

Ninety-two per cent of respondents were satisfied with the overall level of City services, while 80 per cent felt they received good, or very good value for their tax dollars.

When asked about the change in quality of life in the past three years, 20 per cent of respondents said things had improved, attributing more local business, improved roads, and generally enjoying life in Red Deer as reasons for the increase. Forty-nine per cent of citizens said their quality of life remained the same in the past three years. When asked what the key issues were for our community, survey respondents stated that crime and transportation should continue to receive attention from community leaders.

“Our citizens top-of-mind priorities were, and will continue to be addressed by City Council during budget deliberations, including a focus on community safety in our downtown and our community as a whole and an investment in transportation improvements,” said Mayor Tara Veer.

Transportation and crime were also identified as priority issues that The City should address over the next year. Overall, 87 per cent of residents said they were satisfied with how The City of Red Deer is run.

Roads were identified as the highest priority for residents in terms of infrastructure (82 per cent), followed by recreation facilities (67 per cent), water treatment facilities (54 per cent), wastewater treatment facilities (41 per cent), and our transit system (38 per cent). Sixty-nine per cent of respondents rated the current condition of roads as excellent or good.

The Citizen Satisfaction Survey was conducted over the phone by Ipsos between May 5 and May 18, 2017, with a randomly selected sample of 300 Red Deer residents aged 18 years or older. Typically this survey is conducted twice per year. This is the tenth consecutive year The City has participated in the survey.

Full survey results available 2017 Ipsos Citizen Satisfaction Survey (pdf) .

For more information, please see the Q&A backgrounder (pdf) or contact:

Craig Curtis
City Manager
The City of Red Deer

Communications and Strategic Planning
The City of Red Deer

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