July 2018 News Archive

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Red Deerians happy with their quality of life and value for tax dollars

July 26, 2018 11:28 AM
(Red Deer, Alberta)

Nine out of 10 Red Deerians say their overall quality of life is good or very good, with 62 per cent saying their quality of life has improved or stayed the same in the past year, according to the 2018 Citizen Satisfaction Survey released today.

“It’s encouraging to see that once again the overwhelming majority of citizens continue to enjoy life in our community,” said City Manager Craig Curtis. “We’ve been doing the Citizen Satisfaction Survey for over a decade and the information collected not only helps us gauge citizen satisfaction, but also identify trends and issues to help us make operational and budgetary decisions.”

This year saw an increase in the level of satisfaction with value for tax dollars, from 80 per cent to 85 per cent. Ninety-two per cent of respondents are satisfied with the overall level of City services, with 35 per cent saying they are very satisfied.

When asked about the change in quality of life, 17 per cent of respondents said things have improved, attributing economic development and more local business, parks, trails and recreation, and infrastructure for the increase. For those who said their quality of life had remained the same (45 per cent), or worsened (36 per cent), crime, social issues and infrastructure were identified as the top issues that should continue to receive attention from community leaders.

“This annual survey is a strong tool for Council to better understand and respond to the top-of-mind issues and priorities for citizens,” said Mayor Tara Veer. “It is evident that crime and public safety continue to be the number one priority of Red Deerians, so it will, by necessity, need to remain the top priority for our City Council’s agenda to address the concerns of our citizens.”

Policing and financial sustainability were also identified as priority issues that The City should address over the next year. Overall, 86 per cent of residents said they were satisfied with how The City of Red Deer is run.

Roads were identified as the highest priority for residents in terms of infrastructure (82 per cent), followed by water treatment facilities (65 per cent), recreation facilities (54 per cent), transit system (43 per cent) and wastewater treatment facilities (40 per cent).

The Citizen Satisfaction Survey was conducted over the phone by Ipsos between May 29 and June 4, 2018, with a randomly selected sample of 300 Red Deer residents aged 18 years or older; 30 per cent of calls were made to cell phones. The margin of error is +/-5.7%, 19 times out of 20.

Full survey results are available here.


For more information, please see contact:

Craig Curtis
City Manager
The City of Red Deer

Communications and Strategic Planning
The City of Red Deer

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