The 90 day period for deferral of utility payments ends on June 15 with The City reminding customers that starting June 19, a 1.5 per cent penalty will be added to outstanding balances.
The deferral period is being lifted to avoid additional pressure on the utility base that would result in rate increases in years to come; however, recognizing that many citizens in Red Deer may be experiencing significant economic impacts stemming from the COVID-19 pandemic, flexible payment plans are available for customers experiencing difficulties paying the full balance.
Anyone needing to arrange a payment plan should contact us before their bill’s due date by calling 403-342-8111 at firstname.lastname@example.org.
For more information, contact:
Communications & Strategic Planning
The City of Red Deer