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Red Deer Transit announces reduced service levels and holiday hours

December 18, 2020 10:21 AM
(Red Deer, Alberta)

In response to recent changes to public health restrictions, Red Deer Transit will operate with reduced hours and frequency beginning Sunday, December 20.

The City’s decision to reduce transit hours and frequency was made in an effort to be vigilant in The City’s response and planning related to COVID-19. Following implementation of recent changes to public health restrictions, Red Deer Transit will temporarily reduce hours and frequency of service starting this Sunday.

Starting December 20, transit will move to a one-hour frequency starting at 7 a.m., with the exception of the Gaetz Avenue Rapid Bus, or Route 1, which will operate on a 30-minute frequency throughout the day. Hours of service will be as follows:

  • Route 1, the Gaetz Avenue Rapid Bus, will operate on a 30-minute frequency throughout the day, with service from 7 a.m. to midnight.
  • Routes 2, 3 and 4 will operate on a one-hour frequency from 7 a.m. to 8 p.m.
  • Red Deer Transit will offer dynamic shuttle service from 8 p.m. until midnight to transport riders from Sorensen Station to bus stops around the City. Red Deer Transit will have four buses to offer service upon request.
  • Route 12 to Gasoline Alley will operate on a 30-minute frequency with service from 6:45 a.m. to 10:45 p.m.
  • Regional 2A service, routes 103 and 104, remain unchanged.
  • Routes 18 and 19 will see reduced service to industrial areas, with early service continuing on Route 18. Details and hours will be shared on the City website as they are confirmed.
  • Action Bus trips will be limited to bookings for essential travel for medical appointments, work, education and grocery shopping only.

In addition to these changes, Red Deer Transit would like to remind transit riders of coming holiday seasonal hours, as follows:

  • On December 24, Transit will offer regular service at the new reduced service levels, with the last departure from Sorensen Station until 6:45 p.m. Transit Customer Service will remain open until 4:30 p.m.
  • In recognition of statutory holidays, there will be no transit service on December 25 or January 1.
  • Dynamic Shuttle service will not operate from December 24 to 27. Service will resume on December 28.
  • Transit Customer Service will be closed from December 25 to 28, and will be open from 9 a.m. to 3 p.m. December 29 to 31, with regular hours resuming January 2.
  • As with other City offices, Transit Administration offices will be closed from December 25 through January 2. 

“We recognize the challenges these changes pose to our riders as they rely on this service, and are doing everything we can to minimize the impacts for our community,” said George Penny, Transit Manager. “We are confident that, with added dynamic shuttle service, we are able to ensure continuity of service for our riders.”

Safety of all transit riders and operators continues to be a priority, and The City would like to remind all riders that masks are still required when using transit service, and that riders should practice safe physical distancing while riding the bus and waiting at bus stops.

Detailed information about transit service changes are available online at reddeer.ca/transit.

For more information, please contact:

Communications & Strategic Planning
The City of Red Deer

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