Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Construction Season gets into full swing

May 3, 2024

Despite the recent snow, another busy year of construction is underway in Red Deer and a number of projects are scheduled over the coming months to ensure our roadways are safe, accessible, and well-maintained.

Building permit values rise in April

May 3, 2024

Building permit values increased in April, with 103 approved permits valued at $35 million, compared with 77 permits issued in April 2023 worth $5.2 million.