Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Red Deerians come together to clean up

June 15, 2018

This year’s city wide spring cleanup program, Green Deer, was a success with volunteers from businesses, community associations, schools, clubs, churches, families and individuals coming together to clean up garbage in our city.

Red Deer hosts 7 Cities conference to...

June 14, 2018

Over 350 delegates from across the country came together in Red Deer this week as The City hosted the 7 Cities conference on housing first and homelessness.

House fire in Johnstone Crossing caused

June 14, 2018

Twenty-one Red Deer Emergency Services (RDES) personnel responded to a fire on Jenner Crescent last night that caused severe damage to two homes.