Customer Care
Billing concerns or questions? Residential utility information, water meters and more.
The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.
Billing concerns or questions? Residential utility information, water meters and more.
Are you moving, or need to set up a new account? Would you like to submit your water reading, or change your contact information on your account?
Sign up for My Utilities account and have access to your Utility Bill information 24/7.
How do I pay my Utility Bill? Choose from six different payment options. Learn more...
Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.
March 18, 2024
The following decisions were made at today’s City Council meeting.
March 18, 2024
The most recently considered site for a future permanent shelter in Red Deer is no longer on the table after City Council ceased negotiations with the private landowner last week.
March 18, 2024
At Monday’s regular City Council meeting, City Council passed first reading on the Land Use Bylaw, also known as the Zoning Bylaw, triggering a legislatively required public hearing to be held on April 15.