Utility Billing Service Centre

The City of Red Deer bills water, wastewater, garbage, and recycle utility services. These utility services will vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Overnight shelter to be considered by...

December 5, 2017

With Safe Harbour Society securing provincial funding to provide overnight shelter service at the location of the existing daytime warming centre (5256 53 Avenue).

City tests its emergency plan

December 5, 2017

Some City facilities might be busier than normal when The City puts its emergency plans to the test as part of an emergency response exercise on December 6, 2017.

City reacts to the location for...

December 4, 2017

In reacting to the Provincial initiative for supervised consumption services, City Council considered the where and how of supervised consumption services at a special council meeting tonight.