Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Red Deerians invited to participate ...

October 12, 2018

“On behalf of the City Manager recruitment team, I encourage all residents of Red Deer to participate in consultations that will help define the characteristics, attributes, and skills the next City Manager should possess.

City Council considers land use bylaw...

October 11, 2018

Turning point is planning to relocate their operations and provide supervised consumption services (SCS) at 5233 54 Avenue, near the existing Safe Harbour site, if City Council approves an application to amend the Land Use Bylaw and issue a permit.