Utility Billing Service Centre

The City of Red Deer bills water, wastewater, garbage, and recycle utility services. These utility services will vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Temporary road closure on 48 Avenue ...

October 18, 2017

48 Avenue between 52 Street and 53 Street is closed temporarily for underground utility work; this includes the intersection of 48 Avenue and 53 Street.

Student trial election results announced

October 17, 2017

On Wednesday, October 11 and Thursday, October 12, more than 450 grade six students from across Red Deer cast their ballots in a trial election, learning about the election process and giving election workers an opportunity to practice their roles.