Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Holiday waste collection schedules

December 18, 2018

Waste collection schedules will be altered to accommodate the Christmas Day and New Year’s Day statutory holidays, which both fall on a Tuesday this year.

Outdoor rinks are ready for use in ...

December 14, 2018

Some of Red Deer’s outdoor rinks are ready to use this weekend after City staff worked to get them ready for the upcoming holiday season.