Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

Customer Service - Utilities Icon

Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

Payment - Utilities Icon

Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

Pre-Authorized Withdrawal icon

Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Red Deer RCMP arrest man after ...

February 16, 2019

A man is facing charges after Red Deer RCMP responded to a call for a stolen vehicle from a local dealership earlier today.

Welcome Message from the Mayor

February 15, 2019

On behalf of Red Deer City Council, The City of Red Deer and the citizens we serve, we are honoured to welcome our fellow Canadians to Red Deer for the 2019 Canada Winter Games...

Two candidates vie for a position on...

February 12, 2019

Returning Officer, Frieda McDougall, confirms two candidates are running in the By-Election for a seat on the Red Deer Catholic Regional Division #39 Board.