Utility Billing Service Centre

The City of Red Deer bills water, wastewater, garbage, and recycle utility services. These utility services will vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

State of local emergency lifted...

June 24, 2017

The state of local emergency has been lifted in Red Deer as power has been restored to nearly all residents, returning Electric Light & Power to regular operations. Parks crews will continue restoration of City parks and trails for in the coming weeks...

Power restoration nearing completion

June 23, 2017

Power restoration continued today, with many smaller areas being brought back, leaving approximately 50 residents and businesses without power through the evening. Crews will focus on these remaining areas, and also on making sure all power sources...

Update on the 2019 Canada Winter Games..

June 23, 2017

With the 2019 Canada Winter Games less than two years away, The City of Red Deer provided an update on the capital projects that are underway as we prepare to host the Games.