“Activities” are time blocks that can be reserved, either through classes with an instructor (i.e. Aqua fit or Spin class) or access to spaces (i.e. gymnasium amenities, lane swimming, skating, etc.). These activities would have been considered drop-in activities before Covid-19.

"Programs" are pre-registered, scheduled instructor-led classes, such as swimming lessons, spins class, art class, etc. Most programs have a number of classes spanning over days or weeks.

Log in to your Look ‘n Book account and click “Browse Programs,” or “Browse Activity Reservations”. From there you can follow the links to your desired program/activity type, or use the search function to locate specific programs by using their course code.

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To browse programs offered by The City of Red Deer, visit www.reddeer.ca/myactivityguide to create your own custom Activity Guide. Select the categories, age groups and locations that interest you, and register through Look ‘n Book, or save the generated guide for future reference. Please keep in mind that the MyActivity Guide tool will only pull City of Red Deer programs and not activity reservations.

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After October 1, 2020 all memberships (with the exception of family memberships) will be available to purchase via Look ‘n Book. To purchase a Family membership at any time, or to purchase all memberships prior to October 1, please call 403-309-8411.

Yes, all activities can be booked by using a membership through any of the following methods:

• Look 'n Book
• Phone 403-309-8411
• In person

One day passes are available for purchase either in person or over the phone only.

Once a one-day pass is purchased, customers can book their activities through any of the following methods:

• Look 'n Book
• Phone 403-309-8411
• In person

Activities are not able to be cancelled through the Look ‘n Book site. All activities must be cancelled in-person or over the phone at 403-309-8411, at least 24 hours in advance of the scheduled activity time.

All scheduled activities can be viewed on Look ‘n Book under your user profile by selecting “Appointments,” from the options on the left of your screen. Remember to select the registrant name in order to view bookings.

Free activities such as the Servus Free Skate and the Servus Walking Track also require pre-registration in order to adhere to COVID-19 tracking guidelines. These activities can be reserved through Look ‘n Book under “Activity Reservation”.

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