Due to the COVID-19 pandemic, we have temporarily closed many facilities and implemented new policies to prevent the spread as we continue serving our residents. Click for details on closures.
xContact Us
How can we help you? How to reach The City and our various services and departments.
General Inquiries
Mailing Address
The City of Red Deer
Box 5008
Red Deer, AB, Canada T4N 3T4
City Hall Street Address
4914 - 48 Avenue (map)
City Hall and Cashier hours
Monday to Friday 8 a.m. to 4:30 p.m.
Closed Saturday, Sunday and statutory holidays
View Holiday Hours
Phone
Main Line: 403-342-8111
Email
feedback@reddeer.ca
Recreation Facilities
Collicutt Centre: 403-358-PLAY (7529)
G.H. Dawe Centre: 403-406-8600
Recreation Centre: 403-309-8428
Michener Centre: 403-342-2853
Kinsmen Community Arenas: 403-342-8256
Kinex Arena: 403-342-8257
Need to Report a Problem?
Use our online reporting tool to report problems on these topics:
- Street flooding and storm drains
- Garbage and recycling issues
- Graffiti
- Parking concerns
- Parks concerns
- Potholes or road repairs
- Road or traffic issues
- Snow removal
- Street lights
- Transit
- Utility Meters
Contact the Mayor or City Councillors
Visit the Mayor and City Councillors section
Emergencies 9-1-1
For Police, Ambulance or Fire Emergencies 9-1-1 (24 hour)
RCMP Complaint Line 403-343-5575 (24 hour)
Bylaw Enforcement 403-343-5575 (24 hour)
City of Red Deer Trouble Lines (24 hour)
Here is the list of after hours lines that are to be used for emergencies only. If no one answers your call, please leave a message as these lines are monitored 24/7.
Power Outages
Animal and Wildlife Complaints
Report Graffiti 403-356-8908
Property Complaints Inspections & Licensing 403-342-8190
Public Works (Call for emergency issues with roads, snow removal, on-street flooding due to catch basins or culverts, or if a city tree falls onto private property) 403-342-8238.
Water and Sewer Environmental Services (Call for emergency sewer or water issues, or concerns regarding detention ponds or storm outfalls) 403-342-8750. Note, sewer backups in homes or businesses require initial private plumber inspection.
Contact a City Department
Visit a department home page for contact information.
Have a comment, suggestion or question about this website?
Email communications@reddeer.ca
Change your address/contact details with The City
Have you moved recently? You may need to update your address with more than one City department. There is a list of departments you may need to inform about your address change.