Just as you could before, browse pre-registered, scheduled, instructor-led classes, such as swimming lessons, spins class, art class, etc. The booking process for these programs remains unchanged.

To browse programs offered by The City of Red Deer, visit reddeer.ca/myactivityguide to create your own custom Activity Guide. Select the categories, age groups and locations that interest you, and register through Look ’n Book, or save the generated guide for future reference. Please keep in mind that the My Activity Guide Tool will only pull City of Red Deer programs and not activity reservations.

Program Registrations cannot be cancelled on Look ‘n Book. Please call 403-309-8411 or email LooknBook@reddeer.ca to cancel any Program Registrations.

Withdrawals made more than five days prior to the program start date are subject to a 10% withdrawal fee. You may request a refund of the balance or leave a credit on your account for future use. You may withdraw and re-register (transfer) into another program without penalty up to five days prior to the program start date. All transfers are subject to space availability. Refunds will not be provided for withdrawals within five days of the program start date. Withdrawal and transfer practices may vary by program.

Withdrawals for medical reasons are permitted with no penalty prior to program start. If you withdraw after program start due to medical reasons, a pro-rated refund or credit on account will be permitted. Refunds or credits will only be available once a doctor's note has been received. This note must be received within two weeks of notification of withdrawal in all cases.

Programs may be cancelled due to insufficient registrations. You will be notified as soon as a decision regarding class cancellation has been made. In the event that The City cancels a program, you are entitled to a full refund or may transfer to another program, space permitting.

By registering, the participant and/or legal guardian of the participant accepts the risks of physical injury consistent with the program and services in which they are registered and waives any claim for injury arising therefrom. Participants are expected to follow all safety precautions and to use appropriate protective equipment as outlined by the program/service provider and/or instructor. If you have questions about specific risks involved in the program or activity you are registered in, please contact 403-309-8411.