Utility - The City of Red Deer

MyCity / Utility

Use Manage Your Utility Account to:

Open a new account
Close an existing account
Move within Red Deer

For help or questions regarding Residential Carts, please use Report a Problem or call 403-342-8750.

Use the form below for problems with:

Preauthorized withdrawals (PAWs)
Any other Utility concerns related to MyCity not listed above

* Full Name

* Email Address

* Phone Number

* Description of your problem

What is your account number or civic address?

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Do you want to receive further communication about the status of this item?

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Privacy Notification: The City of Red Deer is collecting personal information for the purpose of providing support. The personal information on this form is collected under the authority of the Municipal Government Act Section 3 and is protected under the provisions of the Freedom of Information and Protection of Privacy (FOIP) Act. If you have any questions about the collection, use and protection of this information, please contact the Manager of Corporate Communications, 4th Floor City Hall, 4914 - 48 Avenue, 403-342-8147.