Alberta Ombudsman Municipality Report

On April 1, 2018 the Alberta Ombudsman assumed the responsibility of investigating complaints about Alberta municipalities. One of the primary tasks of the office is to instill confidence in both municipalities and complainants, by demonstrating the Ombudsman is a fair, effective and impartial office that can help resolve complaints related to administrative decisions.

Over the past two years, The Alberta Ombudsman's office has had many interactions with municipalities across the province. In an effort to explain what their involvement may look like, they have compiled a report in which they explore specific case examples as well as general themes around municipal complaints. The goal of this report is twofold: the first, to continue developing positive rapport with municipal administration, and the second, to raise awareness and understanding of the role of the Ombudsman.

Read Building Relationships with Albertans - Municipality Report from Alberta Ombudsman (pdf) .

News & Notices

Statement from the Mayor on temporary ma

November 24, 2020

The rising number of cases of COVID-19 in our community and in our province is affecting us all, and a province-wide approach that acknowledges the wide-spread impacts of COVID-19, beyond our City of Red Deer borders, is critical as we work...

City Council passes temporary...

November 23, 2020

Face coverings are temporarily mandatory in Red Deer after City Council approved a bylaw today, mandating face coverings for indoor public places and public vehicles.