Accounts Receivable

Let us assist you with your Accounts Receivable invoice questions or concerns, past due amounts and/or credit applications.

The City of Red Deer Accounts Receivable (AR) area is the central hub for invoice processing and collections. Accounts Receivable invoices for 16 business units in The City of Red Deer, including Emergency Services and Waste Facility charges.

Please note: The AR area does not invoice tax notices or utility bills. For questions or assistance regarding these services please contact the tax or utility areas directly. To see contact information for these areas, please click the appropriate link, Property Assessment & Taxes or Utility Billing.

Contact Accounts Receivable

Phone: 403-342-8110
Fax: 403-342-8116
Email: accountsreceivable@reddeer.ca

Mailing Address

PO Box 5008
Red Deer, AB, Canada T4N 3T4

City Hall Street Address

4914 48 Avenue, Red Deer Alberta (map)

City Hall Business Hours

NOTE:  City Hall remains closed to the public at this time, but we are available online or by phone to serve you. 

Frequently Asked Questions

Common questions and answers specific to the Accounts Receivable department.

Payment and Credit Application Information

Information on where City of Red Deer invoices can be paid and how to apply for credit with The City of Red Deer is found here.

Online Credit Application

Apply online for a credit account with The City of Red Deer.

News & Notices

Mayor Veer addresses COVID-19

April 20, 2021

“The rising number of cases of COVID-19 in our community and in our province is affecting us all, and although we are pandemic weary we need to continue to be diligent in ensuring we limit the spread of the virus.

City Administration recommending

April 20, 2021

A new agreement between Westerner Park and The City of Red Deer will be considered by City Council at a Special Meeting on April 22 with the goal to ensure financial and operating stability for Westerner Park

City reviews Federal Government budget

April 19, 2021

This year's Federal Government budget is the first in two years and identifies focus areas of: COVID-19 relief programs, the economy, business resilience, affordable housing and infrastructure funding; however, The City awaits further detail on how much Fe