Accounts Receivable

Let us assist you with your Accounts Receivable invoice questions or concerns, past due amounts and/or credit applications.

The City of Red Deer Accounts Receivable (AR) area is the central hub for invoice processing and collections. Accounts Receivable invoices for 16 business units in The City of Red Deer, including Emergency Services and Waste Facility charges.

Please note: The AR area does not invoice tax notices or utility bills. For questions or assistance regarding these services please contact the tax or utility areas directly. To see contact information for these areas, please click the appropriate link, Property Assessment & Taxes or Utility Billing.

Contact Accounts Receivable

Phone: 403-342-8110
Fax: 403-342-8116
Email: accountsreceivable@reddeer.ca

Mailing Address

PO Box 5008
Red Deer, AB, Canada T4N 3T4

City Hall Street Address

4914 48 Avenue, Red Deer Alberta (map)

City Hall Business Hours

NOTE:  City Hall remains closed to the public at this time, but we are available online or by phone to serve you. A temporary City Customer Service location has been opened at the Recreation Centre (4501 - 47A Avenue) for residents who need to conduct business and pay bills in person - hours at this temporary location are 8:30 a.m. until 4 p.m. Monday to Friday.

Frequently Asked Questions

Common questions and answers specific to the Accounts Receivable department.

Payment and Credit Application Information

Information on where City of Red Deer invoices can be paid and how to apply for credit with The City of Red Deer is found here.

Online Credit Application

Apply online for a credit account with The City of Red Deer.

News & Notices

Council sets local policing priorities f

October 26, 2020

After consulting with the community, City Council has set their policing priorities for the next two years. The priorities were formally adopted at today’s regular Council meeting and will be implemented by the Red Deer RCMP.

Mayors united in calling on...

October 20, 2020

For the health and safety of all Albertans, the Mayors of Calgary, Lethbridge, Red Deer and the Regional Municipality of Wood Buffalo call on Premier Kenney and those in his Cabinet and Caucus to overturn the decision made by the Minister of Health to cons

Mayor Veer on behalf of Council

October 20, 2020

The number of active COVID-19 cases in Red Deer and Central Health Zone rose over the past week, which is concerning, especially considering how low they were the week before. As a community, we need to continue to be diligent in ensuring we limit the spre