Utility bill payment deferral period...
May 29, 2020
The 90 day period for deferral of utility payments ends on June 15 with The City reminding customers that starting June 19, a 1.5 per cent penalty will be added to outstanding balances.
Accounts Receivable
Let us assist you with your Accounts Receivable invoice questions or concerns, past due amounts and/or credit applications.
The City of Red Deer Accounts Receivable (AR) area is the central hub for invoice processing and collections. Accounts Receivable invoices for 16 business units in The City of Red Deer, including Emergency Services and Waste Facility charges.
Please note: The AR area does not invoice tax notices or utility bills. For questions or assistance regarding these services please contact the tax or utility areas directly. To see contact information for these areas, please click the appropriate link, Property Assessment & Taxes or Utility Billing.
Contact Accounts Receivable
Phone: 403-342-8110
Fax: 403-342-8116
Email: accountsreceivable@reddeer.ca
Mailing Address
PO Box 5008
Red Deer, AB, Canada T4N 3T4
City Hall Street Address
4914 48 Avenue, Red Deer Alberta (map)
City Hall Business Hours
Monday to Friday 8 a.m. to 4:30 p.m.
Closed Saturday, Sunday and statutory holidays (Holiday Hours)
Frequently Asked Questions
Common questions and answers specific to the Accounts Receivable department.
Payment and Credit Application Information
Information on where City of Red Deer invoices can be paid and how to apply for credit with The City of Red Deer is found here.
Online Credit Application
Apply online for a credit account with The City of Red Deer.