Accounts Receivable

Let us assist you with your Accounts Receivable invoice questions or concerns, past due amounts and/or credit applications.

The City of Red Deer Accounts Receivable (AR) area is the central hub for invoice processing and collections. Accounts Receivable invoices for 16 business units in The City of Red Deer, including Emergency Services and Waste Facility charges.

Please note: The AR area does not invoice tax notices or utility bills. For questions or assistance regarding these services please contact the tax or utility areas directly. To see contact information for these areas, please click the appropriate link, Property Assessment & Taxes or Utility Billing.

Contact Accounts Receivable

Phone: 403-342-8110
Fax: 403-342-8116
Email: accountsreceivable@reddeer.ca

Mailing Address

PO Box 5008
Red Deer, AB, Canada T4N 3T4

City Hall Street Address

4914 48 Avenue, Red Deer Alberta (map)

City Hall Business Hours

Monday to Friday 8 a.m. to 4:30 p.m.
Closed Saturday, Sunday and statutory holidays (Holiday Hours)

Frequently Asked Questions

Common questions and answers specific to the Accounts Receivable department.

Payment and Credit Application Information

Information on where City of Red Deer invoices can be paid and how to apply for credit with The City of Red Deer is found here.

Online Credit Application

Apply online for a credit account with The City of Red Deer.

News & Notices

Utility bill payment deferral period...

May 29, 2020

The 90 day period for deferral of utility payments ends on June 15 with The City reminding customers that starting June 19, a 1.5 per cent penalty will be added to outstanding balances.

Downtown businesses encouraged

May 28, 2020

Seasonal patios will be permitted to open in downtown Red Deer with The City launching its seasonal patio program, making it easier for businesses to reopen while adhering to provincial public health orders amid COVID-19.