Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Mayor Johnston responds to Provincial...

February 3, 2023

The Provincial Government has announced its intention to transition the current Overdose Prevention Site (OPS) in Red Deer from a privately run facility to an Alberta Health Services operated mobile site.

Council to continue path forward...

February 3, 2023

Red Deer City Council will continue to explore site options with the intention to provide a new site recommendation to the Province of Alberta.