
Customer Care
Billing concerns or questions? Residential utility information, water meters and more.
The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.
Billing concerns or questions? Residential utility information, water meters and more.
Are you moving, or need to set up a new account? Would you like to submit your water reading, or change your contact information on your account?
Sign up for My Utilities account and have access to your Utility Bill information 24/7.
How do I pay my Utility Bill? Choose from six different payment options. Learn more...
Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.
February 3, 2023
Motorists are advised of a road closure on west bound 43 Street, west of Taylor Drive.
February 3, 2023
The Provincial Government has announced its intention to transition the current Overdose Prevention Site (OPS) in Red Deer from a privately run facility to an Alberta Health Services operated mobile site.
February 3, 2023
Red Deer City Council will continue to explore site options with the intention to provide a new site recommendation to the Province of Alberta.