Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

Customer Service - Utilities Icon

Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

Payment - Utilities Icon

Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

Pre-Authorized Withdrawal icon

Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Growing for tomorrow: Red Deerians...

May 26, 2023

Over the next month, Red Deerians are invited to share their ideas and perspectives on Red Deer’s Land Use Bylaw through a public participation process.

Fire ban rescinded but residents...

May 24, 2023

A fire ban for the city of Red Deer has been lifted, but The City asks residents to exercise caution as dry conditions persist across the province.

2023 property tax notices are on the way

May 23, 2023

Red Deer property owners can expect to receive their 2023 property tax notices in their mailboxes and inboxes soon as The City is sending them out today.