Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City Council on the Agenda

October 9, 2026

The following items are on Red Deer City Council's open meeting agenda on Tuesday, September 29, 2026. There is a closed item near the beginning of the meeting for approximately one hour.

Council to consider next steps

October 9, 2026

City Council will consider a series of recommendations on October 13 that would advance the establishment of a Municipally Controlled Corporation (MCC) for the Electric Utility.

Red Deer conducts annual Point-in-Time

October 8, 2026

The City of Red Deer and community partners are working together today to conduct the 2026 Point-in-Time (PiT) Homeless Count, gathering information that will help the community better understand homelessness and inform future planning and services.