Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City Council receives information on ...

May 5, 2026

Red Deer City Council today received detailed information and analysis to support an upcoming decision regarding the future of Emergency Medical Services (EMS), commonly known as ambulance services, in the community.

City Council endorses Community Compass

April 28, 2026

Red Deer City Council has endorsed the Community Compass: Our Master Plan for Service Delivery, a new decision-making framework that will guide how The City plans, prioritizes, and delivers services to the community over the next 12 years.