Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Central Alberta Regional Assessment...

November 8, 2019

Applications are now being accepted for new members of the Central Alberta Regional Assessment Review Board (RARB). This board is responsible for issuing decisions on complaints related to property assessments across central Alberta.

Removal of Deadfall at Heritage Ranch

November 8, 2019

As part of the Wildfire Management Program, The City of Red Deer Parks section will be working along the lower trail at Heritage Ranch this fall. Work will begin in the area on Tuesday, November 12, with completion expected around mid-December, 2019.