
Customer Care
Billing concerns or questions? Residential utility information, water meters and more.
The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.
Billing concerns or questions? Residential utility information, water meters and more.
Are you moving, or need to set up a new account? Would you like to submit your water reading, or change your contact information on your account?
Sign up for My Utilities account and have access to your Utility Bill information 24/7.
How do I pay my Utility Bill? Choose from six different payment options. Learn more...
Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.
May 26, 2023
Over the next month, Red Deerians are invited to share their ideas and perspectives on Red Deer’s Land Use Bylaw through a public participation process.
May 24, 2023
A fire ban for the city of Red Deer has been lifted, but The City asks residents to exercise caution as dry conditions persist across the province.
May 23, 2023
Red Deer property owners can expect to receive their 2023 property tax notices in their mailboxes and inboxes soon as The City is sending them out today.