
Customer Care
Billing concerns or questions? Residential utility information, water meters and more.
The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.
Billing concerns or questions? Residential utility information, water meters and more.
Are you moving, or need to set up a new account? Would you like to submit your water reading, or change your contact information on your account?
Sign up for My Utilities account and have access to your Utility Bill information 24/7.
How do I pay my Utility Bill? Choose from six different payment options. Learn more...
Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.
September 21, 2023
The City of Red Deer, with financial support from the Government of Alberta, is hosting a one-day conference this October to build an understanding of what a Recovery Oriented System of Care is, and what implementation can look like for Red Deer
September 18, 2023
City Council adopted a new Code of Conduct Bylaw at today's Council meeting.
September 18, 2023
The following decisions were made at today’s City Council meeting