Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Applications open for Council committees

August 17, 2026

The City of Red Deer is inviting residents to apply for Council committees, boards and commissions. Applications open today and will be accepted until September 18, 2026.

Applications open today

August 17, 2026

The City of Red Deer is accepting applications for new members to serve on the Central Alberta Regional Assessment Review Board.

RDES responds to fire at apartment build

August 11, 2026

At 3:37 a.m. on August 11, Red Deer Emergency Services (RDES) responded to a structure fire at the 3400 block of 49 Avenue. Upon arrival, crews found the three-storey apartment building's exterior on fire.