Customer Care
Billing concerns or questions? Residential utility information, water meters and more.
The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.
Billing concerns or questions? Residential utility information, water meters and more.
Are you moving, or need to set up a new account? Would you like to submit your water reading, or change your contact information on your account?
Sign up for My Utilities account and have access to your Utility Bill information 24/7.
How do I pay my Utility Bill? Choose from six different payment options. Learn more...
Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.
October 22, 2024
The City of Red Deer and Red Deer County are inviting residents, business owners, and community partners to participate in shaping the future of the region through upcoming engagement opportunities for the new Intermunicipal Development Plan (IDP).
October 15, 2024
The following decisions were made during Council’s regular meeting today:
October 11, 2024
The Tuesday, October 15 Regular City Council Meeting will start at 10:30 a.m. with a meal break at 12:30 p.m.