The City of Red Deer Utility Billing Service Centre is backed by a team of service-oriented staff, located right here in Red Deer. They will:
- answer your water, wastewater, garbage and recycle questions*;
- manage your utility accounts and services; and
- process your payments.
To access your existing Utility Account online, please visit MyCity
Check the following links for general account information;
- Open, Close or Transfer Services
- Overdue accounts
- Billing concerns
- Frequently Asked Questions
- Understanding utility rates
Or contact us at the Utility Billing Service Centre for account specific questions.
*Utility services may vary depending on the property and the type of occupancy.