The Transit Fare Assistance Pass offers support to people who are currently facing financial challenges and need to use City-operated Transit Services. We encourage customers to fill out the following online form to determine eligibility into the program. A staff member will review the form within ten (10) business days. You will be contacted at the email address you provide in this form once the application has been reviewed to discuss eligibility and next steps. If you automatically qualify with the documentation and information you provide, you will be set up on the program and notified by email about next steps.
NOTE: Information about applications in progress will not be available through the Transit Customer service representatives.