Who qualifies for a rebate?
You qualify if you:
- are a city of Red Deer resident
- have a current utility (water bill) account
- install the toilet in a home that was built before 2008*
- do not require a plumbing permit*
- purchase a qualifying toilet
- dispose of your high-flow toilet at the Waste Management Facility
You can apply for a maximum of two toilet rebates per household over the course of the program, which started on July 1, 2008.
Condo associations or owners of multi-family residential buildings should contact Community Development prior to beginning their toilet replacement program.
* Toilets installed in new construction (built in 2008 or later) or during renovations requiring a plumbing permit are not eligible for rebates. The Utility Bylaw 3606/2018 (pdf) states that any new construction or renovation that requires a plumbing permit are required to install low-flow plumbing fixtures. You do not need a permit if you are simply replacing an existing toilet.
What toilets qualify for a rebate?
Only toilets that are on The City of Red Deer’s list of qualifying toilets are eligible to receive rebates. Find these toilets on The City's list of qualifying toilets for rebate (pdf) (updated October 2021). The toilet models listed are third-party tested and rated for their flushing performances to help ensure customer satisfaction.
Please note that the value of the rebate will not exceed the purchase price of the toilet.
How do I apply for a rebate?
Toilet Rebate application forms are available:
- in Toilet Rebate Application Form (pdf)
- for pick up at City Hall, Waste Management Facility or at participating Red Deer retailers.
If applying online:
- Purchase and install a qualifying toilet, and keep the original receipt. Please ensure that your name is clearly printed on the receipt.
- Remove the interior parts and seat from the old toilet and bring it with the qualifying toilet purchase receipt to The City of Red Deer Waste Management Facility for free disposal. Make sure to get a toilet disposal verification stamp on your receipt from the scale house. Toilets will not be picked up in our regular curb side collection program.
- Submit your completed application form online.
If applying with a paper form:
- Remove the interior parts and seat from the old toilet and bring it with your application form to The City of Red Deer Waste Management Facility for free disposal. Make sure to get a toilet disposal verification stamp on your application form from the scale house. Toilets will not be picked up in our regular curb side collection program.
- Mail your completed application package to the Toilet Rebate Program, Community Development, Box 5008, Red Deer, Alberta, T4N 3T4.
Rebates are processed on a first come, first served basis and will be credited to the applicant’s utility account within eight to 12 weeks.
- Toilets use more water than any other appliance in your home: about one-third of the average household’s water use.
- Replacing one 20 litre toilet with a six litre low flow toilet can save almost 25,550 litres of water per person every year.
Learn answers to frequently asked questions about the Toilet Rebate Program (pdf) or contact Community Development for more information.
Learn about other rebates and environmental programs here.