Parking permits are available for individual customers and businesses in several downtown parking lots. Permit holders can manage their accounts via HotSpot, a free mobile app.

If you are purchasing a monthly parking permit for the first time, you need a HotSpot account with a vehicle and a payment method added.

Purchasing for a Permit Using the HotSpot Mobile App:

1. Open the app.
2. Press the hamburger icon (three lines in the upper left corner).
3. Press Purchase a Permit.
4. Verify that your city is correct.
5. Press Select a Location, select a parking lot*, and press Select a Location.
6. Verify that the licence plate is correct.
7. Press the permit listed under your plate number.
8. Carefully review the information about the permit and the lot.
9. Optional: Press Auto Renew if you want to automatically renew each month.
10. Press Purchase.
11. Check your email for a confirmation message from HotSpot.

Purchasing a Permit Using the HotSpot Web Dashboard

1. Open a browser window.
2. Go to htsp.ca and click Log in.
3. Click the Permits tab. You might see two permit panels: one for the current month and one for the next month. Ensure that you purchase for the correct month.
4. Select a city.
5. Select a location.
6. Select a lot.*
7. Select a permit.
8. Verify that the licence plate is correct.
9. Optional: Select the Would you like this permit to auto renew checkbox if you want to automatically renew each month.
10. Carefully review the information about the permit and the lot.
11. Press Purchase.
12. Check your email for a confirmation message from HotSpot.

*Please note there may be a waitlist for your preferred lot.

After you set up your HotSpot account and apply for your permit, we recommend taking the following actions:

• Enable auto-renew so your permit renews automatically every month until you cancel it
• Allow notifications from HotSpot, which alert customers of lot closures and other parking related impacts

Learn more about HotSpot.

Corporate accounts are available for businesses with multiple employees who park downtown. Please contact our parking team at cityparking@reddeer.ca to learn about options and set up an account for your business.

Terms and Conditions

General

• Must Park in a valid stall within the designated lot.
• Must comply with all posted signage within the designated lot.
• License Plate must be entered into the HotSpot app.
• This Agreement is non-transferrable, except with prior written consent from The City of Red Deer Parking Administration.
• The City of Red Deer is not responsible for injury, loss or damage to your vehicle or its contents while parked on City property.

Payment and Cancellation

• Payment is due on the first day of each month for the following month’s parking privileges. Must be paid in full.
• Delinquent payment may result in the issuance of fines, suspension or cancellation of parking privileges.
• Access Card fees for Sorensen Station are non-refundable. If lost or stolen, each is subject to a replacement fee.
• Cancellation requests must be submitted either by email to cityparking@reddeer.ca or by cancelling within the HotSpot app.

Termination of Agreement

• Non-Payment or frequent delinquency in payment.
• Non-compliance with any of the above Terms and Conditions of the Agreement.

Use the interactive map above to select the different City-owned parking lots downtown. Click your desired parking lot to find the associated monthly parking information.

The table below displays the information for all lots where monthly parking is offered. There may be a wait list for your desired lot.

*Monthly rates include GST.

Sorensen Station is a desirable location for those seeking extra security for their vehicles, with 24/7 access for monthly permit holders. The entrance and exit roll gates and stairwell doors are locked at all times, only accessed by authorized monthly parking customers via a RFID proximity card. The facility is under 24-hour surveillance.