Received a Ticket?

We are aware of a text message scam requesting payment for an overdue parking ticket. These messages are not from The City of Red Deer. Do not click the link or provide payment details. Please report to your cellphone provider and delete from your device.

x
Find out what options are available to you.
Parking ticket on vehicle windshield

 I received a ticket. What can I do?

Pay Your Parking Ticket
What payment methods are available?
Pay your ticket online   MyPayments provides you a secure online payment option for your City of Red Deer services
www.reddeer.ca/mypayments
Pay in person City Hall Cashiers
First Floor City Hall
4914 48 Avenue
Red Deer, AB
Hours: Monday to Friday 8 a.m. to 4:30 p.m.
Pay by mail Make cheque or Money Order payable to:
City of Red Deer
Box 5008
Red Deer, AB T4N 3T4
Night Drop Box At east or west entrance to City Hall
4914 48 Avenue
Red Deer, AB

(No Cash Please)
Appeal Your Parking Ticket
Forgot to display your parking pass? Did the meter not work for you? Find out how to appeal your ticket.

Verbal statements will not be considered.

If you wish to dispute your ticket, DO NOT PAY THE TICKET. Payment is an admission of guilt, and a review of the ticket will not occur.

You can submit your written dispute statement:

If you submit your appeal statement within 10 calendar days from the date of the offence, your ticket will be held at the reduced rate while it is being reviewed. 

The City of Red Deer Parking Authority will cancel tickets when there is a (confirmed) machine malfunction, data entry error on the ticket, or if the ticket recipient has a valid parking pass or disabled placard. 

Once a decision has been made, a letter will be mailed to the address on the vehicle's registration. The letter will indicate one of the following:

  • Your ticket has been canceled and payment is not required; or
  • You are required to pay your ticket. A new due date will be provided. 

Ticket disputes submitted for reasons of compassion or extenuating circumstances may not be cancelled at the municipal level, but can be further disputed at Provincial Court.

Contact Parking Administration

If you have any other inquiries or concerns regarding your parking ticket, please contact Parking Administration at 403-342-8185 or cityparking@reddeer.ca.