Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City of Red Deer Employee Honoured...

April 10, 2025

Annette Scheper, Community & Program Facilitator in the Safe & Healthy Communities Department is The City’s 2025 recipient of the Bob Stollings Memorial Award.

Recruitment is open for the Municipal...

April 8, 2025

Do you want to have a voice in how policing works in Red Deer? If so, The City of Red Deer is looking for you as we recruit members for the Municipal Policing Committee. This group will help guide local policing priorities, ensure public concerns are heard