Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City Council Recap – March 24, 2025 

March 24, 2025

The Monday, March 24, 2025, Regular City Council Meeting started at 10:30 a.m. with a closed meeting at the end, followed by a closed Committee of the Whole meeting.

The City awarded $12 million Housing

March 21, 2025

The City of Red Deer has been awarded $12 million in funding through the Housing Accelerator Fund (HAF2) from the Canada Mortgage and Housing Corporation (CMHC).

City Council on the agenda – March 24, 2

March 21, 2025

The Monday, March 24, 2025, Regular City Council Meeting will start at 10:30 a.m. with a closed meeting at the end, followed by a closed Committee of the Whole meeting.