Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

Customer Service - Utilities Icon

Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

Payment - Utilities Icon

Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

Pre-Authorized Withdrawal icon

Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Oxbows parking lot access temporarily c

May 5, 2025

The access road to Oxbows Off-Leash Dog Park will be closed for up to five hours on Wednesday, May 7, as crews investigate different options for maintaining the entrance.

Bower Woods Area Structure Plan Now Open

May 5, 2025

The City of Red Deer is inviting residents to have their say on the future of Bower Woods, a new residential neighbourhood, by reviewing and providing input on the proposed Bower Woods Neighbourhood Area Structure Plan (NASP).

Seasonal public washroom returns to ...

May 2, 2025

Following a four-year pilot project to access the need for the service, a seasonal public washroom facility will return to downtown Red Deer for the summer.