Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City Council on the Agenda – September..

August 29, 2025

The following items will be considered by City Council at their regular upcoming meeting on Monday, September 2, 2025. The meeting will begin at 10:30 a.m.

Council to consider 2026 Utilities

August 29, 2025

Next week, City Council will consider the proposed 2026 Utilities Budget, which sets operating and capital plans for The City’s self-funded utilities: Electric, Water, Wastewater, and Waste Management.