A total security program is the best way to avoid armed robberies. The stronger your security image, the less likely a robber is to select your business as a target.

• Good visibility, inside and out, is a deterrent. It allows employees to keep an eye on suspicious persons and increases the possibility that someone outside will see a robbery if one occurs.
• Advertise a cash control policy. Adopt a cash limit and deposit excess in a safe the cashier can't open.
• Vary your banking routine, and camouflage your cash bag.
• Consider installing an alarm and surveillance cameras.
• Try to avoid having staff work alone at night. If this isn't avoidable, implement a Working Alone Policy with training on procedures.

Armed robbery safety

Even with a strong security presence, there's a chance that a robbery may occur. Employees should be trained on what to do to stay safe during an armed robbery:

• Cooperate. Don't argue or try to be a hero. The robber will likely be nervous and may react unpredictably.
• Do exactly as he or she asks. Be as polite and accommodating as possible.
• Don't make any sudden moves. Tell the robber what you are doing if you have to make an unexpected move.
• If he or she asks for the money from the cash register, pull out the drawer and hand it to them. 
• Observe details of the robber's appearance. Write everything down as soon as possible without jeopardizing your safety.
• Try to get a description of the robber's car and write down the license number, or record the direction of travel if the robber is on foot.
• Protect the area for police examination. Lock the doors immediately after the robber leaves until the RCMP arrive.

Make the right call

Emergencies: 9-1-1
Red Deer RCMP Complaint Line: 403-406-2200
Victim Services: 403-341-2041
Crime Stoppers: 403-340-8477 (TIPS) or submit a tip online at https://www.tipsubmit.com